Putting faces to names -
This is from the Chief Nursing Officer Bulletin.
Media round up: end of life care and the Liverpool care pathway
Dear Jane, you say that Media coverage has highlighted examples where people have reported that care in the last days of life has not been of high quality. Your own survey indicates that, actually, 25% of people rated the end of life care their loved one received as less than 'good'. That is a lot of people, Jane.
By KPI (Key Performance Indicator) standards, that's a very poor level of service.
But, Jane, we are talking about dying here. Dying. A 75% KPI is wanting. Worse: It is dismal, abysmal by any standard.
And, Jane. One more thing. We are talking about people given a diagnosis of 'dying' and, on that basis alone, slammed onto your Liverpool Care Pathway.